Skip to content
x
THINGS TO DO
PLAN YOUR VISIT
WHO WE ARE
Buy
CALENDAR
FACILITY MAP
TODAY'S ACTIVITY SCHEDULE
x
THINGS TO DO
ACTIVITIES
Whitewater Rafting
Ziplines
Flatwater Kayaking + SUP
Mountain Biking + Trail Running + Hiking
Deep Water Solo
Whitewater Kayaking + SUP
Jumps
Climbing
Yoga
Ropes Courses
Ice Skating
EVENTS + LIVE MUSIC
Race Series
Festivals
River Jam
Film Series
OUTDOOR SCHOOL
Camps
Instruction
Team Building
Field Trips
EAT, DRINK, SHOP
Food and Beverage
Outfitters Store
Adventure Dining
Catering
PLAN YOUR VISIT
PLAN YOUR VISIT
Activity Passes
Calendar
Daily Activity Schedule
Facility Map
Food and Beverage
Rentals & Reservations
Groups and Private Events
FAQs
Directions
Waiver
WHO WE ARE
About
Stories
Employment
Contact Us
Buy
All Access Passes
Day Pass
Two-Day Pass
Annual Pass
Single Activity Passes
Whitewater Rafting
Flatwater
Deep Water Solo
Climbing
Whitewater Kayaking
Mountain Biking
Canopy Tour
Zip Tour
OTHER
Parking
Race Series
Adventure Dining
Summer Camps
Gift Cards
INSTRUCTION + CAMPS
Summer Camps
Trails Open
TODAY
PASS HOURS
10:00 am - 7:00 pm
FOOD & BEVERAGE
11:00 am - 10:00 pm
Calendar
Today's Activity Schedule
Search for:
Close
MENU
Feedback
Your Name
Date of Birth
Date of Visit to the USNWC (if applicable)
Address
City/Town
State/Province
Zip/Postal Code
Country
Email Address
How often do you use the USNWC?
I have never visited the USNWC
First time user
1 time every couple of years
1 time a year
2-4 times a year
5-10 times a year
More than 10 times a year
Which of our products/services have you purchased or used? (check all that apply)
Whitewater Rafting
Flatwater Kayaking
Whitewater Kayaking
Stand-up Paddle Boarding
Climbing
Trails - Biking
Ropes Course
Zip lines
Canopy Tour
Adventure Dining
Race Series Event
Restaurant/Bar
Outfitters store
None
Have you heard of the USNWC's Day Pass and Single Activity Pass?
Yes
No
If you answered "Yes" to the previous question, how did you hear about the Day Pass or Single Activity Pass?
Upon arrival at the USNWC
Online
TV
Radio
Email from USNWC
Magazine/Newspaper
Friend/Family
Other
If you have made a ticket/pass purchase, please check which one(s) you purchased:
Season Pass
Day Pass
Single Activity Pass
Canopy Tour
Raft + Zip Tour
Adventure Dining
If you have made a pass purchase, how would you rate the overall process (of purchasing and using) your pass?
Very Good
Good
Satisfactory
Poor
Very Poor
Did you experience any problems while using your pass? If so, when?
When I was purchasing the pass
When I was trying to understand what I could do with my pass
When I was trying to figure out where each activity was located
When I was checking in for a specific activity
When I was waiting in line for an activity
When I finished an activity
I did not encounter any notable problems
Other
How would you suggest we improve our process in the future?
We define "Customer Service" as how helpful and hospitable our facility and our staff members are to our guests. How would you rate our Customer Service?
Very Good
Good
Satisfactory
Poor
Very Poor
From your experience, what can we do to improve our Customer Service?
If you do not have a Season Pass, how likely is it that, in the future, you would return to the USNWC to purchase a Day Pass?
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
If you have any other feedback, we would love to hear from you:
Captcha